Government staff have been drafted in to manage the response to the Grenfell Tower fire after criticism of Kensington and Chelsea Borough Council.
A team of civil servants has been embedded in the council office after residents complained they had been left with little support or information from officials.
At least 58 people are dead or presumed dead, and many others are homeless.
The council says it will cooperate “in full” with the government’s inquiry.
The BBC understands the death toll could rise to about 70 people in total.
The recovery operation in the tower has resumed, but could take weeks.
Council leader Nicholas Paget-Brown says questions about how the fatal fire spread so quickly through the tower block “will be answered”.
Meanwhile, the Home Office has said it is making arrangements for the family of one of those who died in the fire to travel from Syria to Britain for his funeral.