Showtime hit with lawsuit over Floyd Mayweather-Conor McGregor streaming problems

After defeating Conor McGregor in a much-hyped showdown that was more entertaining than many expected, Floyd Mayweather said of boxing fans, “I owe them for the [Manny] Pacquiao fight.” Meanwhile, the network behind the pay-per-view of the event, Showtime, may find itself owing thousands of unhappy customers after being hit with a class action lawsuit Monday.

The suit was filed by attorneys Michael Fuller and Mark Geragos in a U.S. District Court in Portland, Oregon, on behalf of an Oregon man and what it described as potentially thousands of other residents of the state. The man, Zack Bartel, is alleging that he paid the $99.99 fee to stream the fight in high-definition from a Showtime app, only to suffer through an unstable feed with poor resolution and numerous freezes.

“To his extreme disappointment and frustration, plaintiff (and thousands of other consumers) quickly learned that defendant’s system was defective and unable to stream the Mayweather fight in HD as defendant had advertised,” the lawsuit stated. “Instead of being a ‘witness to history’ as defendant had promised, the only thing plaintiff witnessed was grainy video, error screens, buffer events, and stalls.”

The filing included several screen shots taken by Bartel, showing subpar video quality and an example of an error message. It also included many tweets by other frustrated would-be viewers who were complaining about

Article source: http://www.chicagotribune.com/sports/breaking/ct-showtime-lawsuit-floyd-mayweather-conor-mcgregor-20170829-story.html

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